FAQ’s

Where is the clinic located?

We are at 45021 Little Lake Street, in the Mendocino Village, the site of the old florist shop, not far from Harvest at Mendosa’s. Big picture window.

Can I arrive early and wait?

Yes and no…You can arrive early and wait in your car. For the privacy of the patient before your, we ask that you arrive no more than 5 minutes prior to your appointment time. We will unlock the door and invite you in when it’s your time.

What should I wear?

Where loose, comfortable clothing for the treatment, and warm, cozy clothing for afterward.

What is the cost of the treatments?

Treatment cost is a function of time and complexity. Please inquire about pricing via email: AndreaBigRiver@gmail.com

Is insurance accepted?

If your health insurance policy has an acupuncture benefit, and you have a PPO, we can provide a “Super Bill” that patients can submit for reimbursement.

Can I bring my pet?

If your pet is a certified Service Dog or Mini-Horse, please let us know ahead of time so we can ensure everyone’s comfort.

Can I bring a person with me?

Yes! Feel free to bring someone with you for your session, but younger children will need another grown-up to hang out with them during the treatment.